Privacy Policy
This Privacy Policy explains how Dax Pallets Liquidation collects, uses, protects and discloses information when you visit our website, place an order, contact us or use our products and services.
This Privacy Policy applies to customers, visitors and users of the Dax Pallets Liquidation website and online store.
Personal Information We Collect
We may collect personal information when you voluntarily provide it to us, including when you:
- Place an order
- Create or use an account
- Complete a checkout form
- Contact our team
- Request information about our products or services
- Subscribe to communications
- Submit a form
- Participate in a promotion, survey or other website activity
Depending on how you interact with our website, the information we may collect can include your name, email address, telephone number, billing address, shipping address and information necessary to process your order.
You may browse some areas of our website without providing personal information. However, certain services, purchasing functions and website features may require information to be provided.
Non-Personal Information
We may also automatically collect certain non-personal information when you visit or interact with our website.
This information may include your browser type, device type, operating system, IP address, internet service provider, pages visited, referring pages, date and time of visits and other technical information related to your use of the website.
We may use this information to understand how visitors use our website, improve website performance and improve our products and services.
Cookies
Dax Pallets Liquidation may use cookies and similar technologies to improve your experience on our website.
Cookies may help us remember preferences, support shopping and checkout functions, understand website traffic and improve website functionality.
You may configure your web browser to refuse cookies or notify you when cookies are being used. If you disable cookies, certain features of the website may not function properly.
How We Use Your Information
Dax Pallets Liquidation may use collected information for the following purposes:
To Process Orders
We use information provided during checkout to process your purchase, arrange shipping, communicate with you about your order and provide customer support.
For information about how orders are handled and shipped, please review our How to Order from Dax Pallets Liquidation information.
To Provide Customer Service
We may use your contact information to respond to questions, product inquiries, shipping requests, payment questions and other customer service matters.
To Improve Our Website
We may use information and customer feedback to improve our website, products, services, purchasing process and overall customer experience.
To Communicate With You
We may use your email address or telephone number to communicate with you about your orders, payments, shipping, inquiries and other service-related matters.
If you voluntarily subscribe to marketing communications, we may send information about available inventory, products, promotions, company updates and related services. You may unsubscribe from marketing communications at any time.
To Prevent Fraud and Unauthorized Activity
We may use information to help detect, investigate and prevent fraudulent transactions, unauthorized activity, security issues and misuse of our website or services.
To Meet Legal Requirements
We may use or disclose information when necessary to comply with applicable laws, regulations, legal processes or lawful requests from government authorities.
Payment Information
Payments made through our website may be processed by third-party payment providers.
Depending on the payment method used, your payment information may be collected and processed directly by the applicable payment provider. Dax Pallets Liquidation does not need to retain complete payment card information when payment processing is handled by a third-party payment provider.
Payment providers may have their own privacy policies and terms governing the collection and processing of payment information.
For additional information about available payment methods, please review our Payment Options page.
How We Protect Your Information
Dax Pallets Liquidation uses reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.
However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.
Sharing Your Personal Information
Dax Pallets Liquidation does not sell or rent customers’ personal identification information.
We may share information with trusted service providers when reasonably necessary to operate our business and provide services to you.
These service providers may include payment processors, shipping and freight companies, delivery providers, website hosting providers, customer service providers, email and communication providers, fraud prevention services and other business service providers.
Information may be shared with these providers only when reasonably necessary for them to perform services on our behalf or to fulfill your order.
We may also disclose information when required by law, legal process, court order or government authority, or when necessary to protect the rights, property or safety of Dax Pallets Liquidation, our customers or others.
International Customers
Dax Pallets Liquidation is based in Canada and provides worldwide shipping for eligible orders.
Customers may visit our website and purchase products from different countries and regions. When you interact with our website or place an order from outside Canada, your information may be processed or accessed in Canada or other locations where our service providers operate.
International customers are responsible for providing accurate contact, billing and shipping information required to process and deliver their orders.
For more information about delivery and international shipping, please review our Shipping Policy.
Third-Party Services
Our website may use third-party services and technologies to support payments, shipping, website functionality, analytics, communications, security and other business operations.
These third parties may have access to information only when reasonably necessary to provide their services.
Their handling of information may be governed by their own privacy policies and terms.
Data Retention
We retain personal information for as long as reasonably necessary to process orders, provide services, maintain business records, resolve disputes, prevent fraud, comply with legal requirements and protect our business interests.
The length of time information is retained may depend on the type of information and the reason it was collected.
Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These rights may include requesting access to certain personal information we hold about you, requesting correction of inaccurate information, requesting deletion where applicable, or withdrawing consent for certain uses of your information.
Some requests may be subject to applicable legal, contractual or business recordkeeping requirements.
To make a privacy-related request, contact Dax Pallets Liquidation using the contact information below.
Children’s Privacy
Our website is not intended for children who are unable to make purchases or provide personal information without appropriate authorization.
We do not knowingly collect personal information from children in circumstances prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.
Changes to This Privacy Policy
Dax Pallets Liquidation may update this Privacy Policy from time to time.
When changes are made, we will update the date at the bottom of this page. We encourage customers and website visitors to review this Privacy Policy periodically to remain informed about how we collect, use and protect personal information.
Your continued use of our website after changes are posted may constitute acceptance of the updated Privacy Policy to the extent permitted by applicable law.
Your Acceptance
By using the Dax Pallets Liquidation website, submitting information, creating an account or placing an order, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the website and do not provide personal information through our online services.
Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or your dealings with Dax Pallets Liquidation, please contact us.
Dax Pallets Liquidation
82 Navy Wharf Ct
Toronto, ON, M5V 3M5
Canada
WhatsApp:
+1 (236) 951-8541
Email:
supply@daxpallets.com
For general questions, you can also visit our Contact Dax Pallets Liquidation page.